Terms of Use


Last Updated: June 27, 2017

The following terms and conditions (referred to as both the "Terms and Conditions" and/or the "Agreement") apply to the Sentrel Natural Beauty website (www.sentrelbeauty.com) and all other sites, mobile sites, services, applications, platforms, and tools where these Terms and Conditions appear or are linked (collectively, the "Site"). Sentrelbeauty.com provides its services to you (the "Customer") subject to this Agreement. By using the Site, you agree to the Terms and Conditions. If you do not accept this Agreement and agree to these Terms and Conditions, then you may not use the Site.


Who We Are

As used in this Agreement, and on the Site, "sentrelbeauty.com, Sentrel, Sentel Natural Beauty, Site, We" refers to Sentrel Natural Beauty, LLC. All content held on this website is the exclusive property of Sentrel Natural Beauty, LLC.

Changes to This Agreement

Sentrel Beauty reserves the right, at any time, to modify or update the terms of this Agreement, upon notice to the Customer in writing to the last address supplied by the Customer, by email or posting on the site or by any other reasonable means of communication. Sentrel Beauty also reserves the right, at any time, to modify or update its Privacy & Security Statement by using the same procedures. Customer confirms his or her acceptance of the modifications or updates by continuing to use the Site.

Age Requirement

The Site is intended for use by individuals 13 years of age or older. If you are under 18, you may use this Site only with involvement of a parent or guardian.

License and Access

Sentrel grants you a limited license to access and make personal use of the Site and Site content only for noncommercial purposes and only to the extent such use does not violate this Agreement. This license does not include any resale or commercial use of the Site; any collection and use of any product listings, descriptions, or prices; any derivative use of the Site; any downloading, copying, or other use of the Site for the benefit of any third party; or any use of data mining, robots, or similar data gathering and extraction tools. All rights not expressly granted to you in this Agreement are reserved and retained by Sentrel and/or its content providers. The Site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the express written consent of Sentrel. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Sentrel without express written consent. You may not use any meta tags or any other "hidden text" utilizing Sentrel’s name or trademarks without the express written consent of Sentrel. You may not misuse the Site. You may use the Site only as permitted by law. The licenses granted by Sentrel terminate if you do not comply with this Agreement and/or any other Site Terms & Conditions.

Purpose of Sales

All sales of products by Sentrel Beauty are limited to personal use and may not, without the express prior written approval of Sentrel Beauty, be made in conjunction with any resale or commercial use. We reserve the right to limit quantities to normal retail purchases.


All Site content, design, text, graphics, images, logos, buttons, icons, interfaces, audio and video clips, and the selection and arrangements thereof are the exclusive property of Sentrel Beauty, or its respective content providers, and are protected by U.S. and international copyright laws.

Privacy Policy

Sentrel Beauty protects customer information according to our Privacy Policy posted on the Site, and our Privacy Policy, as amended from time to time, is incorporated by reference to be a part of this Agreement.

Colors/Satisfaction Policy/Returns

Sentrel Beauty has made every reasonable effort to display as accurately as possible the colors of the products that appear on the Site. However, the actual colors you see will depend on a number of factors including the monitor that you use and the settings on the monitor. Sentrel Beauty does not guarantee that the display of any color will be accurate. If for any reason you are unsatisfied with your experience on the Site, please contact us. If for any reason you are not satisfied with any products you purchase on the Site you can return them to our warehouse or our store, and any refunds or credits due shall be provided in accordance with our Return Policy . We will provide a credit card refund for warehouse returns, and we will provide a credit card refund or a store credit for store returns.

Disclaimer - Beauty Products

Sentrel Beauty sells products from many of the finest cosmetic and hair care producers in the world. The use and selection of cosmetics and other health and beauty products ("Beauty Products") requires care to be certain that any directions and warnings from the manufacturer are observed and followed and that Customer is aware of the possibility that some people may have allergic or other reactions to such products.

Sentrel Beauty will endeavor to provide to Customers product labeling information, however, Sentrel Beauty is not the manufacturer of all of the Beauty Products it sells. Customers are advised to read and strictly follow the label, all packaging inserts and instructions and all manufacturer directions and warnings.

In providing information or advice on this Site with respect to Beauty Products, whether in chat rooms, in product descriptions, or otherwise, Sentrel Beauty may rely upon advice from third-party manufacturers and from licensed beauticians. As to any products of which Sentrel Beauty is not the manufacturer, Sentrel Beauty will, upon request, endeavor to identify the manufacturer of such product and provide to the Customer contact information for the manufacturer.

General Disclaimer - All Products

Price and availability information contained on this site is subject to change without notice. Sentrel Beauty shall not be bound by any errors or omissions in posting product information or prices with respect to any products or services offered on the Site.

All materials and information presented by Sentrel Beauty on the Site are intended to be used for informational purposes only. The products promoted on the Site, including cosmetic products, are not intended for use in the diagnosis, cure, mitigation, treatment, or prevention of disease, and are not intended to affect the structure of or any function of the human body. The results reported, if any, may not necessarily occur in all individuals. Please consult with your own physician or health care practitioner regarding any suggestions and recommendations made at the Site.

In providing product information to its customers, Sentrel Beauty relies in part on product descriptions furnished by manufacturers, wholesalers, and other third parties. If you believe that any information is not accurate, please Contact Us.

Sentrel cannot and does not represent or warrant that the Site or its server will be error-free, uninterrupted, free from unauthorized access (including third-party hackers or denial of service attacks), or otherwise meet your requirements.


Order Acceptance/Shipping Terms/Refunds

The receipt of an email order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. Such receipt also does not constitute a confirmation that the product or service is in stock or otherwise available on the price and terms published on the Site, or published in any catalog or other advertisement. Sentrel Beauty reserves the right, without prior notification, to limit the order quantity on any item and/or to refuse service to any Customer for any reason, including limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified as potential fraud. Sentrel Beauty reserves the right to limit the quantity of items purchased per person, per household or per order for any reason; and these restrictions may apply to orders placed by the same account, the same credit card, and also to orders that use the same billing address and/or shipping address. Sentrel Beauty also reserves the right, in our sole discretion, to either prohibit sales or limit quantities of sales to dealers or resellers. For purposes of this Agreement, reselling shall be defined as purchasing or intending to purchase any item from Sentrel Beauty for the purpose of engaging in a commercial sale of that same item with a third party. With respect to items sold by Sentrel Beauty, we cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items in our catalog may be mispriced. If the correct price of an item sold by Sentrel Beauty is higher than our stated price, we will at our discretion, either contact your for instructions before shipping or cancel your order. If your order is canceled after your credit card (or other payment account) has been charged, we will issue a credit to your credit card (or other applicable payment account) in the amount of the charge. Verification of order and customer information may be required prior to the acceptance of any order. Sentrel Beauty is not obligated to fulfill any order and may refuse any order. Alternatively, Sentrel Beauty may accept the order and notify the Customer of an estimated time for shipment (in which case the order shall be deemed to remain open until delivery). Charges to Customer's credit card shall only be processed for collection when a shipment has been made. Any shipping and handling charges which are imposed may reflect estimated or average amounts required to cover the cost of shipping and handling and need not reflect the exact cost of the specific order. In the event of an authorized return of any goods sold from the Site (whether at a store or to the Sentrelbeauty.com Returns Department), Sentrel Beauty is not obligated to include a refund of any shipping and handling charges or gift wrap charges except when the return is for defective product and Sentrel Beauty shall have the option to refund any amount owing to Customer by either crediting the charge card used for payment or mailing a check to the Customer at the address shown on the related order.

Risk of Loss

The risk of loss for and title to products purchased on the Site passes to the purchaser upon delivery to the carrier.

Online Conduct

Any conduct by a person that in Sentrel Beauty's sole discretion restricts or inhibits any other person from using or enjoying the Site is prohibited. Customer agrees to use the Site only for lawful purposes and in accordance with that prohibition. Customer agrees that he or she will not post on the Site or transmit through the Site any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, profane, hateful, racially, ethnically, or otherwise objectionable material of any kind, including, but not limited to, any material that encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national, or international law.

Copyright Complaints

Sentrel respects the intellectual property of others. If you believe that your work has been copied on our Site in a way that constitutes copyright infringement, please follow the instructions below in our Notice and Procedure for Copyright Infringement Claims to contact us to report possible copyright infringement.


Sentrel’s policy is to respond promptly to claims of copyright infringement on our Site. If you believe that your work has been copied on our Site in a way that constitutes copyright infringement under United States copyright law, please Contact Us immediately.


Please provide the following information in your notification:

  • (1) The physical or electronic signature of a person authorized to act on behalf of the owner of the copyright interest;

  • (2) A description of the copyrighted work(s) that you claim has been infringed;

  • (3) A description of the location on the Site of the material that you claim to be infringing;

  • (4) Your address, telephone number, and email address;

  • (5) A statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and

  • (6) A statement by you, made under penalty of perjury, that the information in your notification to Sentrel is accurate and that you are authorized to act on behalf of the copyright owner.

Upon receipt of a valid notification of alleged copyright infringement by a third party, Sentrel’s policy is to remove or disable access to the material identified in the notice, forward the written notification to the alleged infringer, and take reasonable efforts to notify the alleged infringer that it has removed or disabled access to the material.

Termination of Usage

Sentrel Beauty may, without incurring any liability to the Customer, terminate access by such Customer, or suspend any Customer's access to all or part of the Site, without notice, for any conduct that Sentrel Beauty, in its sole discretion, believes is in violation of any applicable law or this Agreement, or is harmful to the interests of another user, a third-party, a merchant, a sponsor, a licensor, a service provider, or Sentrel Beauty.

Outside Sites and Linking

The Site may contain links to other sites on the Internet that are owned or operated by third party vendors and other third parties (the "Outside Sites"). Sentrel Beauty is not responsible for the availability of, or the content located on or through, any Outside Site. You should contact the site administrator or Webmaster for those Outside Sites if you have any concerns regarding such links or the content located on such Outside Sites.

Sentrel Beauty permits certain third party links to the home page of its site, provided that Sentrel Beauty is provided with notice of such links and does not thereafter object to such linking. No links or "deep links" are permitted to any page other than the sentrelbeauty.com home page without the prior written consent of Sentrel Beauty and Sentrel Beauty reserves the right to revoke unilaterally any consent that it may at any time give to any linkage, including linkages to the home page.


If any provision of this Agreement is found to be contrary to law, the remainder of that provision (if any) and the remaining provisions of this Agreement will remain in full force and effect.


The waiver of any breach or default of this Agreement shall not constitute a waiver of any subsequent breach or default and shall not act to amend or negate the rights of the waiving party.

Entire Agreement

This Agreement shall, as the same may be amended from time to time, constitute the complete and exclusive agreement between Sentrel Beauty and Customer with respect to the subject matter hereof. It supersedes and replaces all prior discussions, negotiations, understandings and agreements, written and oral, regarding such matters. Any additional or different terms in any purchase order or other written or oral response by Customer shall be deemed rejected by Sentrel Beauty without need of further notice and shall not be part of this Agreement or in any way binding upon Sentrel Beauty.

Acceptance of This Agreement and of Amendments and Modifications Thereof

Use of the Site represents an acceptance by the Customer of the terms of this Agreement. Use of the Site shall be governed solely by the terms of this Agreement, as the same may be amended from time to time, and the policies published by Sentrel Beauty on the Site, which shall be the entire agreement of the parties with regard to the use of the Site. Amendments or other modifications to this Agreement may, from time to time, be made by Sentrel Beauty sending an email to the Customer at Customer's last known email address or by posting thereof on the Site.

Our Address and Contact Information Relating to the Terms of this Agreement

If you have any questions regarding the terms of this Agreement, you should contact Sentrel.